Delivery

When your bag or belt is ready to leave the workshop, I’ll contact you to arrange a date and address for delivery.

UK

Bags & Belts

Postage is free to all UK addresses. All leather goods are sent fully insured via Royal Mail Special Delivery and can be delivered on any day Monday – Friday to your home address or an alternative address (a signature is required). Saturday delivery is available for a surcharge of £3.00.

Using Royal Mail means that postage is also free to the Scilly Isles, Isle of Man, and the farthest flung regions of Scotland (a specific delivery date cannot be guaranteed for remote regions). Postage is also free to the Channel Islands but a specific delivery date cannot be guaranteed for Alderney, Herm and Sark. Customs charges may apply in the Channel Islands.

Aftercare

If aftercare products are ordered separately, postage is charged at £2.50 per item. Postage is free for aftercare products ordered as part of a larger order.

Overseas

Overseas postage is charged at cost and varies a great deal between different countries; please contact me to obtain a quote for your country. Buyers are liable for any import/customs charges so be sure to check regulations before buying.

Any item bought from stock can be returned in its original condition and packaging within 7 days of delivery for a full refund; return postage is at buyer’s cost. Please contact me before returning any item. Items made to order cannot be returned unless they arrive damaged, so please ask for samples before ordering if you’re unsure about colours etc.

In the unlikely event of your order arriving damaged or not arriving on the day we’d agreed, please contact me. Lost or damaged items will be replaced or refunded in full.

For more information on returns, cancellations etc. see the Terms & Conditions.